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PRIVACY POLICY.

A legal disclaimer

HeartWise Foundation
Last updated: November 25, 2025

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HeartWise Foundation (“we”, “us”, “our”) respects your privacy. This policy explains, in simple terms, what information we collect on our website, how we use it, and the choices you have. By using our site, you agree to this Privacy Policy.

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1. Information We Collect

We may collect:

  • Information you give us, such as your name, email, phone number, school, and messages when you contact us, sign up for programs, newsletters, or events, or volunteer.
     

  • Donation details, such as your name, contact information, and donation amount. Payment details are handled by secure third party payment processors.
     

  • Basic technical information, such as your IP address, browser type, pages visited, and time spent on the site. This is usually collected through cookies or similar tools to help us improve our website.
     

2. How We Use Your Information

We use your information to:

  • Respond to questions and messages.
     

  • Register you for programs, events, and volunteer opportunities.
     

  • Manage the HeartWise Youth Ambassador Program, including volunteer hours and reference letters.
     

  • Send updates, newsletters, and information about our work and events (you can unsubscribe at any time).
     

  • Process donations and send acknowledgements or receipts.
     

  • Improve our website and understand how it is used.
     

We do not sell your personal information.

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3. Sharing Your Information

We may share information:

  • With trusted service providers, such as email services, event platforms, or payment processors, so they can help us run our programs and website.
     

  • When required by law, or to protect our rights, safety, or the safety of others.
     

Service providers only receive the information they need and are expected to protect it.

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4. Youth and Children

We work with youth and schools and take extra care with information about minors. When needed, we may ask for parent or guardian consent for participation in programs like the Youth Ambassador Program. If you believe a child has provided us personal information without proper consent, please contact us.

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5. Your Choices

You can:

  • Ask to see, update, or delete personal information we hold about you, where allowed by law.
     

  • Unsubscribe from our emails at any time by using the link in the email or by contacting us.
     

  • Adjust your browser settings to limit cookies. Some parts of the site may not work as well if cookies are turned off.
     

6. Security and Retention

We use reasonable security measures to protect your information. No system is perfectly secure, but we take care to reduce risks. We keep personal information only as long as needed for our programs, donations, records, and legal obligations, then securely delete or anonymize it.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Your continued use of the site means you accept the updated policy.

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8. Contact Us

If you have questions or requests about this Privacy Policy or your information, please contact us:

HeartWise Foundation


Email: heartwisefoundation@gmail.com
Mailing address:14225 57 Ave #209 Surrey, BC V3X 0H6

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